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Managing Information Technology Outsourcing 3rd Edition
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Routledge

Managing Information Technology Outsourcing 3rd Edition

$4.00

Format

PDF

Author(s)

Erik Beulen, Pieter M. Ribbers

Publisher

Routledge

ISBN-10

1032122544

ISBN-13

978-1032122540

Pages

255

Language

English

Edition

3rd edition | November 15, 2021

File Size

3 MB

Amazon Price

$62

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ISBN: 978-1032122540 SKU: EB1334 Categories: Computer Science, Engineering Tags: Computer Science, Engineering, Information Technology, IT, Managing Information Technology Outsourcing, Network Management
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Description

Managing Information Technology Outsourcing 3rd Edition

Managing Information Technology Outsourcing:

For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems.

This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully.

Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.


Additional ISBNs:

∗ Print ISBN: 1032122536, 978-1032122533, 9781032122533

∗ eText ISBN: 1000469727, 978-1000469721, 9781000469721

Table of Contents

Contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Table of Contents
  6. Preface
  7. 1 Market trends in Information Technology outsourcing
  8. 2 Theoretical foundation
  9. 3 Changing business models
  10. 4 IT strategy and IT outsourcing
  11. 5 IT services: demand and supply
  12. 6 Information Technology innovation and outsourcing
  13. 7 Transitions and contracts
  14. 8 Governance of IT outsourcing
  15. 9 Governance factors
  16. 10 Contracting and managing agile software development and DevOps
  17. 11 Compliance
  18. 12 Looking forward
  19. Index

About the Author

Erik Beulen is Professor of Information Management at Tilburg University, the Netherlands, and Academic Director of the Executive MSc in Information Management at TIAS Business School, the Netherlands.

Pieter M. Ribbers is Emeritus Professor at Tilburg University, the Netherlands, and was Chair of Information Management at their School of Economics and Management.

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