Last Updated: 11/05/2024

Privacy Policy / Terms and Use

Welcome to Digibookee. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Digibookee.com] and use our services.

Please read this policy carefully. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect several types of information to provide and improve our service to you.

  • Personal Information: When you place an order, create an account, or contact us, we may ask you to provide:

    • Contact Details: Name, email address.

    • Billing Information: Transaction details through secure third-party payment processors. Please note that we do not store full credit card details on our servers.

    • Account Credentials: Username and password.

  • Automatically Collected Information: Like many websites, we automatically collect certain information when you visit our site. This may include:

    • Log Data: Your IP address, browser type and version, time and date of your visit, and the pages you view.

    • Device Information: Information about the device you use to access our site, such as the device type, operating system, and unique device identifiers.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand your preferences. For more details, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Our Services: To process your transactions, provide access to purchased digital books (PDFs), and deliver order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important account-related updates.

  • For Marketing (with your consent): To send you information about new books, promotions, and features we think you may find valuable. You can opt-out of these communications at any time.

  • To Improve Our Website: To analyze how users interact with our site, which helps us improve our content, user experience, and service offerings.

  • For Security and Fraud Prevention: To protect our website and our users from fraudulent transactions and other malicious activities.

3. Sharing Your Information

We value your trust and do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers: We share information with trusted third parties who assist us in operating our website and conducting our business, such as:

    • Payment processors (e.g., Stripe, PayPal)

    • Cloud storage and hosting providers

    • Email marketing and communication platforms

    • Analytics providers (e.g., Google Analytics)
      These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information where required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.

  • Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email.

  • Cookies: You can usually set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our website.

  • Data Deletion: You can request the deletion of your personal data by contacting us at [info@Digibookee.com]. We will comply with your request subject to any legal obligations we have to retain certain data.

6. Cookies Policy

Cookies are small data files stored on your device. We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for the website to function, such as keeping you logged into your account.

  • Performance/Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve its performance.

  • Functionality Cookies: Enable the website to remember choices you make (like your login details) for a more personalized experience.

  • Targeting/Advertising Cookies: Used to deliver ads relevant to you and to track the effectiveness of our marketing campaigns.

7. Account Security & Responsibilities

Account Responsibilities
You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Digibookee will not be liable for any loss or damage arising from your failure to comply with this security obligation.

8. Product Delivery

Upon successful completion of your purchase, you will receive instant access to download your purchased PDF book(s) from your account page and/or via a download link sent to your email. If you do not receive access to your download or encounter any technical issues, you must contact us at info@Digibookee.com within 24 hours of your purchase.

9. Refund Policy

Due to the electronic nature of our products (digital PDF books), all sales are final. Once a digital product has been accessed or downloaded, it cannot be returned. Therefore, we do not offer refunds or exchanges unless the product is fundamentally defective. If you believe the product you purchased is defective, please contact us at info@Digibookee.com within 24 hours of purchase with details of the issue. We will review each case individually and, if the defect is verified, we will provide a replacement or refund.

10. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Content Accuracy & Disclaimer

Content Disclaimer
We strive to ensure that all product descriptions, previews, and other content on our site are accurate and reliable. However, we do not warrant that the quality, accuracy, or completeness of any information, or digital product is error-free. If you find a product to be significantly not as described, your sole remedy is to contact us for a resolution, which may include a refund at our discretion.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@Digibookee.com
Website: Digibookee.com

Privacy-Policy